For your Local Distributor Call 877.733.8022   

Limited Commercial Whirlpool Bath Warranty

Products Covered: Spa baths manufactured by Purewater Baths and put to commercial use.

Persons Covered: The original purchaser for commercial use (Customer).

Warranty Period: One (1) years on the tub shell and one (1) years on all other parts and components. The warranty period begins on the date of original purchase for use or two (2) months after the product leaves Purewater Bath’s facility, whichever comes first. Purewater Baths may require Customer to document original purchase to Purewater Bath’s satisfaction and to provide serial number(s) of the product(s).

Scope of Coverage: This warranty only covers problems reported to Purewater Baths during the warranty period. Coverage is SUBJECT TO the exclusions below. If a tub shell manifests a defect or fails to properly perform under ordinary use within the warranty period, Purewater Baths will repair or replace it at Purewater Bath’s election, but shall have no responsibility with respect to removal, reinstallation or transport of the tub shell. If any other part or component manifests a defect or fails to properly perform under ordinary use during the warranty period, Purewater Baths will provide repair parts or replacement parts at its election. As a condition to warranty service, Purewater Baths may require Customer to return defective/malfunctioning parts and may charge Customer for the repair / replacement parts subject to a full refund upon receipt of the return parts and verification of the defect/malfunction. THE REMEDY PROVIDED IN THIS SECTION IS CUSTOMER’S EXCLUSIVE REMEDY FOR ANY DEFECT OR MALFUNCTION OF THE PRODUCT.

Shipping: Purewater Baths will pay freight on a least-cost basis to ship repair/replacement parts to destinations within the continental United States.

Exclusions: This warranty does NOT cover a) metallic plated hardware, light bulbs or fading from exposure to direct sunlight; b) failure, damage or defect caused by any of the following after the product leaves Purewater Bath’s factory: mishandling, abuse, misuse, neglect, accident or natural disaster, normal wear and use that does not affect the product’s function; failure to maintain the product as recommended by Purewater Baths (See operator’s manual); or c) any part that has been altered or tampered with, including but not limited to alteration or tampering with any labeling.

Making Claims: Report problems to Purewater Bath’s customer service department.
Telephone: 877-733-8022 or 214-646-1985
Fax: 214-352-0348
E-mail: customersupport@purewaterbaths.com

Dealer Warranties: No dealer or distributor has any authority to bind Purewater Baths to any other warranty or any change or addition to this warranty.

Exclusion of Implied Warranties: THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. PUREWATER BATHS EXPRESSLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS AND ALL OTHER IMPLIED WARRANTIES.

Limitation of Damages: Purewater Baths disclaims liability for consequential and incidental damages including, but not limited to, lost profits, loss of good will, loss of business reputation, out of pocket expenses, damage to property other than the warranted product, mental anguish and punitive damages. In no event shall Purewater Bath’s liability exceed the amount for which it sold the product.

LIMITED COMMERCIAL WHIRLPOOL BATH WARRANTY

As an avid golfer I look forward to my "spa" treatments at home. I am so happy that we installed a Purewater Baths in our master bath remodel. I really feel like I'm on vacation each time I turn on the lights and jets. Plus, cleaning is so easy. Thanks Purewater Baths!

I purchased four pipeless hydrotherapy drop-in pedicure units in Febuary/March of 2012.  We have absolutely loved the quality of the pedicure sinks over the last year. Our clients are always blown away with the luxury and esthetic appearance of the units.  

Please call 877.934.0477 to have one of our sales representatives help you customize your order.